I just wrote my first review and I’m waiting for it to be approved and published how long does this process usually take
This is a bit tricky to answer — we follow a publishing queue, which depends on the current number of drafts in line.
But just to clarify, are you mainly worried about the gift card? The gift card doesn’t depend on when your review goes publish. Normally, as long as your review has passed editorial approval, the gift card will be processed the following Friday.
Yes regarding the gift card and free toy
We will back to work after holiday 
Im working through it right now!
Hi we are backed up at the moment but everything should be in our system by the end of the week!